Auto National Reviews

4.8 Rating 10,617 Reviews

52 %

of reviewers recommend Auto National

Company Reviews

Metrics

Info

4.8

Based on 10,617 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Auto National 5 star review on 20th May 2021

Mr Richard Bird

Auto National 5 star review on 30th March 2021

Mr Ian Furneaux

Auto National 5 star review on 6th February 2021

Mr Stuart Smith Walton

Auto National 5 star review on 3rd December 2020

Mr Michael Turner

Anonymous

Anonymous // 01/01/2019

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“Always had prompt attention.”

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Posted 2 years ago

“Been with these for years and never had a problem with the service though only had reason to call out a couple of times.”

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Posted 2 years ago

“Had to renew my policy over the phone today as system down. Spoke to a very pleasant member of staff. Would highly recommend this company, we have been with them many years.”

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Posted 2 years ago

“We have used the service for years and have always had excellent service.”

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Posted 2 years ago

“Tina was extremely helpful and couteous when I phoned to renew my cover. Very good service all round. Thank you.”

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Posted 2 years ago

“Excellent service. Daniela was extremely helpful. Thanks.”

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Posted 2 years ago

“Thank you for you help.”

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Posted 2 years ago

“Only had to use breakdown call out once and got very good service. I also had a call back today from very friendly Tina who did my renewal for me over the phone, happy customer.”

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Posted 2 years ago

“excelent service only problem i could renew policy over internet”

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Posted 2 years ago

“Lauren was very helpful, clearly spoken and concluded the transaction with great efficiency in spite of these difficult times”

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Posted 2 years ago

“Easy to use service, call answered very quickly and call handler explained all detailes clearly. Thank you for your help.”

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Posted 2 years ago

“Always efficient and polite,easily understood on the phone. NO PROBS.”

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Posted 2 years ago

“Always excellent service”

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Posted 2 years ago

“we were happy with our conversation with the lady on the telephone she was very nice and efficient we are very happy to be with Autonational Thank you”

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Posted 2 years ago

“Only needed to use your service twice for the same breakdown, both drivers very good as was telephone operators. Renewing policy today website was down so phoning was 100%better for me”

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Posted 2 years ago

“A good quality service at a good price”

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Posted 2 years ago

“I've had the misfortune to have to use your breakdown service over the last ten years or so and always had good service.”

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Posted 2 years ago

“I've been with Auto National for over a decade, although the reply from social media and messenger, via live chat was slow, we got there in the end. The representative was polite and efficient.”

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Posted 2 years ago

“I HAVE BEEN WITH AUTO NAT. FOR QITE A FEW YEARS NOW, AND I THINK I ONLY NEEDED ASS ISTANCE IN 3 INSTANCES. I RECALL THE SERVICE WAS ECELLENT AND MY CAR TRANSPORTED BACK TO MY HOME AGAIN,-- MANY THANKS.”

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Posted 2 years ago

“website not allow renewal. seemed slow in knowing what covered for”

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Posted 2 years ago

Auto National is rated 4.8 based on 10,617 reviews