Auto National Reviews

4.8 Rating 10,617 Reviews
52 %
of reviewers recommend Auto National
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

I arranged my renewal with Melissa on 12/08/21 Almost immediately after the phone call ended I received the request to review her service - but as I haven't yet received confirmation or any details of my new policy, I cannot comment. I tried to reply to her email - but it has been blocked, as a no-reply email... Can you please send my policy documents, and then I can consider what I need to say in my review
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Posted 2 years ago
Still waiting for paperwork,promised to me by Tina.why?
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Posted 2 years ago
I have received email confirmation but no renewal documents!!!
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Posted 2 years ago
Very abrupt and miserable individual
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Posted 3 years ago
I renewed by phone and was told my policy would be with me the same day, 15th September, I'm still waiting on 23rd September. Not good!
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Posted 3 years ago
Sorry, but I still haven't received my new documents as at 21.09.20 I renewed the policy on 07.09.20
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Posted 3 years ago
website claimed to have failed to take money - actually charged at least twice
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Posted 3 years ago
Very good Service
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Posted 4 years ago
Only sent policy for motorbike and not car, not very polite or knowledgeable
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Posted 4 years ago
renewal notice sent on the day policy expires. No PROPER policy document / document file sent . I need a SINGLE SHEET of paper with policy number, name, vehicle details, cover details and contact emergency numbers on it, one sheet, to print and keep in the car, not a stupid 'general 'document.
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Posted 4 years ago
I took out the breakdown policy with AutoNational on 27 12 2018 . I have just realised I have no policy number or even a phone number to phone should I break down. Could someone please send the details to my Email in case I should need them .thank you
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Posted 4 years ago
Could do with customer service training!
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Posted 4 years ago
I missed renewal date by one day after many years a customer and you charged me £5.00. Very poor service
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Posted 4 years ago
I didn't take out policy today, I took it out 23rd Feb. I am still waiting for my confirmation email with details as I told you in my email to you today???? Why have you sent me this????
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Posted 5 years ago
Very good service a very good price no problems with the service for the past year I have recommended to family and friends
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Posted 5 years ago
Please let me have back the overpayment
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Posted 5 years ago
Could not understand the Pearson I was talking to I think she was from a different country it was very hard to communicate
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Posted 5 years ago
Antonya was very helpful and professional, polite and and keen to inform of all I require to know, I am grateful for her assistance
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Posted 5 years ago
Setting up a policy was east and straightforward. Samual was helpful and courteous. I would be happy to recommend Autonational
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Posted 5 years ago
Charged more than renewal quote, although I have been breakdown member for long time Very poor customer service
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Posted 5 years ago
Auto National is rated 4.8 based on 10,617 reviews