Auto National Reviews

4.8 Rating 10,617 Reviews

52 %

of reviewers recommend Auto National

Company Reviews

Metrics

Info

4.8

Based on 10,617 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Auto National 5 star review on 20th May 2021

Mr Richard Bird

Auto National 5 star review on 30th March 2021

Mr Ian Furneaux

Auto National 5 star review on 6th February 2021

Mr Stuart Smith Walton

Auto National 5 star review on 3rd December 2020

Mr Michael Turner

Anonymous

Anonymous // 01/01/2019

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“Always very helpful and good value.”

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Posted 2 years ago

“Excellent service whenever I have needed to use. Always helpful and would highly recommend.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Easy to renew on the phone but annoying that the website was out of action for days so couldn't renew online. Also annoying as the recorded message on the phone was still saying to renew online.”

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Posted 2 years ago

“Polite and efficient”

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Posted 2 years ago

“Good value Do not hike up prices Been with them a number of Years and touch wood havent had to callon them so far”

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Posted 2 years ago

“Elsie was extremely helpfull and polite i”

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Posted 2 years ago

“I’ve renewed my policy with auto national for a few years now. So far I haven't had to use for recovery! I find their agents really helpful, it was quick and easy process to update vehicle details and renew policies.”

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Posted 2 years ago

“Always an excellent service no matter where in the country we have had to use you. Great value for money. I always recommend you.”

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Posted 2 years ago

“Polite service”

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Posted 2 years ago

“Whenever we have used them they have been helpful and polite”

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Posted 2 years ago

“Breakdown service has always been excellent - their IT not so good”

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Posted 2 years ago

“I’m not going to know how good the company is until I breakdown so my review is based on the professional approach and kindly manner of the person who renewed the policy.”

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Posted 2 years ago

“Very professional and easy to deal with.”

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Posted 2 years ago

“I had tried to renew on line over the last week ,but received the message there was a problem,. I rang through and was able to renew through Lauren ,it was actually nice to actually speak with someone makes it a more personal action.”

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Posted 2 years ago

“Friendly efficient service”

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Posted 2 years ago

“Website has been down for renewing policies for a while. Other than that, service has been good, except person dealing with sounded a little robotic and was difficult to hear her clearly.”

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Posted 2 years ago

“Was most helpful and put my mind at rest that I could pay it on line”

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Posted 2 years ago

“We've been with AutoNational for many years and have always received 1st Class treatment when either we've had the misfortune to break down or when we've contacted the office for any other issues”

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Posted 2 years ago

“Never had to call them out but customer service seems ok.”

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Posted 2 years ago

Auto National is rated 4.8 based on 10,617 reviews