Mr Leslie West
I attempted to renew my Breakdown Policy on-line, which according to your policy is quote"quick and easy anytime of day" well in fact it was'nt. I did not want to pay for a phone call to renew, and as I have a computer (and per your instructions) I assumed this would be easy and take no time at all. However, your website failed when trying to do this, and I ended up having to phone you to renew. Not best pleased to say the least.
6 years ago
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