Auto National Reviews

4.75 Rating 8,735 Reviews
97 %
of reviewers recommend Auto National
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.70 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.70 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road

Anonymous
Anonymous  // 01/01/2019
It was very easy to renew my policy, quick and efficient!
Posted 6 days ago
I have been with Auto national for over 15 years now and have always received excellent service. Fortunately, I have not had need to call on their services in the last few years but some time ago I did when another driver crashed into my car causing extensive damage. I was so impressed by the way my claim was dealt with that I resolved to stay with this company for the foreseeable future.
Posted 1 week ago
The lady I spoke to was polite and efficient and my renewal went smoothly.
Posted 1 week ago
Have been with autonational rescue many years. Excellent prices and not had to call out many times.
Posted 1 week ago
Jessica has been very helpful and thorough in advising us.
Posted 1 week ago
No claim last year to comment on. Renewal with staff member Jessica went smoothly
Posted 1 week ago
Different price on webpage renewal to the emailed cost.
However, this was explained to me by Daniella.
One negative was the poor quality of the phone line. This has occurred in other call centre calls & believe it's due to internet connection working at home. Very distracting.
Posted 1 week ago
We are always happy with the service we receive from Auto National every year, especially when we needed them in 2020, they were great
Posted 1 week ago
answered the phone quickly
Posted 1 week ago
The service I received was very good because everything was well explained.
Posted 1 week ago
We have three cars covered by our policy and it is good to know if a problem occurs
Auto National will be around to help.
Posted 1 week ago
Quick and easy
Posted 1 week ago
Very easy to deal with, and as we have cover for four vehicles, an excellent price
Posted 1 week ago
Very good customer service, always happy to help and assist.
Have now used this company for over ten years.
Posted 1 week ago
daniella very efficient patient and courteous
Posted 1 week ago
Samuel was very helpful .
Posted 1 week ago
Very professional and helpful
Posted 1 week ago
Excellent service
Posted 1 week ago
All good and as it should be
Posted 1 week ago
We have been with Auto National for a good number of years now, and on the odd occasions when we have needed their service, they have been excellent. The staff are always very professional, but friendly too.
Posted 1 week ago
Auto National is rated 4.75 based on 8,735 reviews