Auto National Reviews

4.8 Rating 10,617 Reviews
52 %
of reviewers recommend Auto National
4.8
Based on 10,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Great service
Helpful Report
Posted 2 years ago
I have thankfully only had to use this service once for a breakdown. The service provided was prompt, and the driver was very friendly. He made my then 20 month old feel at ease. I usually renew online which is a simple process. I had to contact the company on this occasion to renew. The price quoted did not match the payment page. Melissa helped to set up my policy over the phone and explained there was an issue with the online system. Not too much of an inconvenience. I would still recommend.
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Posted 2 years ago
H.appy with my cover after many years. Just renewed quickly and easily with your agent.
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Posted 2 years ago
Great service. Melissa was very helpful. Renewal was quick and easy.
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Posted 2 years ago
Very efficient
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Posted 2 years ago
Melissa spoke clearly giving me all the information I needed.
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Posted 2 years ago
Always been satisfied with the service provided.Many thanks.
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Posted 2 years ago
Any time I have had to contact Autonational I have always found them to be courteous and very helpful. Today was no exception.
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Posted 2 years ago
Roadside service has been good. The online renewal price did not agree with the email reminder, so I had to phone to renew (why I only give 4 stars for customer service), but I was served very efficiently by Jessica.
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Posted 2 years ago
Very efficient
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Posted 2 years ago
great service very polite and helpfull
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Posted 2 years ago
I have been with Autonational rescue for years and always been pleased with the helpful and efficient service I have received from the staff. On the occasions I have needed to use the cover, the people who have come out to me have always been very helpful and reassuring. The price is great too!
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Posted 2 years ago
Very pleasant like talking to a family friend renewing my breakdown cover
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Posted 2 years ago
Very happy with service. Good value.
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Posted 2 years ago
Very friendly, didn’t take long to renew.
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Posted 2 years ago
Good service agent was very helpful
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Posted 2 years ago
Nice to talk to an actual human, polite young lady.
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Posted 2 years ago
This is the first time that I have had to chase you to renew. I called 3 times but was told by a polite operator that you were all too busy. The call back took a week. Please note that Lauren was polite and professional and I have no complaint about any member of staff but obviously the Company need to look at either changing the web site so I can renewal on-line, (I have a 4 car policy), or provide more call-takers.
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Posted 2 years ago
Reliable cover
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Posted 2 years ago
Jessica was very helpful and renewed my policy very quickly and efficiently. Great service.
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Posted 2 years ago
Auto National is rated 4.8 based on 10,617 reviews