Auto National Reviews

4.8 Rating 10,617 Reviews

52 %

of reviewers recommend Auto National

Company Reviews

Metrics

Info

4.8

Based on 10,617 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road
Romford
RM1 3NH

Auto National 5 star review on 20th May 2021

Mr Richard Bird

Auto National 5 star review on 30th March 2021

Mr Ian Furneaux

Auto National 5 star review on 6th February 2021

Mr Stuart Smith Walton

Auto National 5 star review on 3rd December 2020

Mr Michael Turner

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with Auto National for several years, they have always been very reliable and helpful. Even when a light fitting fell inside the car body they retrieved it for me.”

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Posted 2 years ago

“The young lady I spoke to today was very helpful, polite and a pleasure to talk to her name was Jessica and she did my renewal really well I agave been with AutoNational a few years and found their service really good 👍🏼”

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Posted 2 years ago

“slightly concerned website price was higher than email offer so had to ring instead of dealing online .The upside I got to talk to Antonya who was very polite and efficient and sorted things quickly plus she laughed at my jokes! MANY THANKS”

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Posted 2 years ago

“Jessica was very helpful,”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“I have thankfully only had to use this service once for a breakdown. The service provided was prompt, and the driver was very friendly. He made my then 20 month old feel at ease. I usually renew online which is a simple process. I had to contact the company on this occasion to renew. The price quoted did not match the payment page. Melissa helped to set up my policy over the phone and explained there was an issue with the online system. Not too much of an inconvenience. I would still recommend.”

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Posted 2 years ago

“H.appy with my cover after many years. Just renewed quickly and easily with your agent.”

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Posted 2 years ago

“Great service. Melissa was very helpful. Renewal was quick and easy.”

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Posted 2 years ago

“Very efficient”

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Posted 2 years ago

“Melissa spoke clearly giving me all the information I needed.”

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Posted 2 years ago

“Always been satisfied with the service provided.Many thanks.”

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Posted 2 years ago

“Good price. But never ever used the service so can’t say. Lady on phone was very good perfect and all sorted”

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Posted 2 years ago

“Any time I have had to contact Autonational I have always found them to be courteous and very helpful. Today was no exception.”

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Posted 2 years ago

“Roadside service has been good. The online renewal price did not agree with the email reminder, so I had to phone to renew (why I only give 4 stars for customer service), but I was served very efficiently by Jessica.”

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Posted 2 years ago

“Very efficient”

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Posted 2 years ago

“great service very polite and helpfull”

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Posted 2 years ago

“I have been with Autonational rescue for years and always been pleased with the helpful and efficient service I have received from the staff. On the occasions I have needed to use the cover, the people who have come out to me have always been very helpful and reassuring. The price is great too!”

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Posted 2 years ago

“A good service overall. Pleased that you don't try to massively increase prices every year for existing customers, unlike other operators. Which is why we have stayed with you. However, your admin system is a bit weak around renewal time. Fortunately, Antonya was a big help.”

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Posted 2 years ago

“Very pleasant like talking to a family friend renewing my breakdown cover”

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Posted 2 years ago

“Very happy with service. Good value.”

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Posted 2 years ago

Auto National is rated 4.8 based on 10,617 reviews