Auto National Reviews

4.72 Rating 5,173 Reviews
97% of reviewers recommend Auto National
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0330 123 5956


St James House, 27-43 Eastern Road

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
on-time delivery
Customer Service
Telephone, Live Chat, Email
communication channels
Under an hour
queries resolved in
customer service
"Duma very knowledgeable of his companies policies and answered my queries well. No hard selling technique just plain facts what a refreshing change Well done"
Posted 13 minutes ago
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"Quick & efficient service"
Posted 4 hours ago
"always polite, always friendly, always great value."
Posted 5 hours ago
"Have used this company many years found them very reliable when need them"
Posted 7 hours ago
"Have used this company over many years and cannot fault the service."
Posted 8 hours ago
"Been with this company for many years.Very competitive on price and never any problems when needed to be called out."
Posted 11 hours ago
"Always found Auto National good that’s why we continue to renew our policy"
Posted 11 hours ago
"Painless straight forward renewal and efficient call-out experience. Well done!"
Posted 12 hours ago
"Had to wait a while to speak to a voice but then everything went smoothly"
Posted 12 hours ago
"Melissa was polite and curtious through out my call, everything was to my satisfaction."
Posted 13 hours ago
"Lauren very efficient. Unfortunately the person who answered the first call I made several minutes earlier was rude and hung up on me as the line was not good."
Posted 1 day ago
"Excellent service at the right price."
Posted 1 day ago
"Excellent service - I have always been extremely pleased with your service. Yours has easily been the best I have ever had in many years of driving. Thank you. NF"
Posted 1 day ago
"Thank you to Lauren for her customer focused approach regarding my enquiry in relation to purchasing my Autonational Rescue account. I was a little disappointed that, because I was out of the country and unable to renew my previous policy, (AUT/0072969,) due on the 20th April 2019, that only three days later, on the 23rd April, I was not able to continue with that account, willing to accept that the renewal date would be backdated, and had to purchase as a 'New Customer" incurring an increase in the overall cost."
Posted 1 day ago
"Easily renewed and competently dealt with.Nice to not kept hanging on the end of a phone.Thank you👍😊"
Posted 1 day ago
"Easily paid for my renewal and dealt with efficiently."
Posted 1 day ago
"Good service and good price"
Posted 1 day ago
"very easy to renew my policy very helpful"
Posted 1 day ago
"took a bit of time to get to talk to some one but opetator was good"
Posted 1 day ago
"I cannot understand why you rejected the Santander Select credit card for payment yet accepted the Santander Mastercard. I rang Santander and they told me they had never heard of such a rejection before."
Posted 1 day ago
Auto National is rated 4.72 based on 5,173 reviews

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