Auto National Reviews

4.74 Rating 7,968 Reviews
97 %
of reviewers recommend Auto National
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.70 out of 5
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.70 out of 5
Read Auto National Reviews
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Phone:

0330 123 5956

Email:

contact@autonational.co.uk

Location:

St James House, 27-43 Eastern Road

Anonymous
Anonymous  // 01/01/2019
Always there to help when needed, been a customer for years and can not fault them.
Posted 2 hours ago
I have been a customer for many years and only had to ask for your assistance on one occasion and I cannot praise the service which I received at that enough. I have just renewed my cover for another year based on that service alone, Thank you again.
Posted 9 hours ago
Never claimed so no issues
Posted 9 hours ago
Good value for money. Response time very good on the only occasion I've had to request assistance.
Posted 11 hours ago
Efficient and pleasant experience when renewing policy
Posted 11 hours ago
The price is good and renewal handled very efficiently
Posted 12 hours ago
Payment attempted when page expired. Yesterday I tried renewing my policy and was shocked to find page had expired not knowing whether transaction had gone through. Lauren kindly agreed to sort out 3 excess payments for refunding to my account. Obviously this will take up to 3 working days, and I now know to be more cautious with these things.
Posted 13 hours ago
Over the years we have been very satisfied with the service we have had, thanks very much.
Posted 21 hours ago
Very good, quick service
Posted 1 day ago
thank you for being so helpul and pleaent to talk to it was lovelly to speak to someone so pleasent thsnk you
Posted 1 day ago
Very good and quick response
Posted 1 day ago
Very good service on the times we ha e brocken down
Posted 1 day ago
Used once a few years back. Alternator ceased to work on a Sunday evening near the mouth of the Blackwell Tunnel. A decent response from the service. Did what it said on the can
Posted 1 day ago
Very prompt service
Posted 1 day ago
Very competitive price. Good communications. Electronic documents. Telephone query handled efficiently by Daniella. Thank you
Posted 1 day ago
The lady I spoke to was polite and spoke clear on the phone, being hard of hearing I sometimes find hard to hear when talking on the phone. She was a credit to the company
Posted 1 day ago
Very helpful lady, couldn’t have been better!
Posted 1 day ago
Very good level of breakdown cover for a reasonable price.
Have been a customer for a few years now. On the few occasions I've needed to call for breakdown service, the call out wait time is probably a bit above average, but overall I consider the "total uk" package offered good value.
Renewal is online or telephone. Telephone was answered quickly and call dealt with efficiently.
Posted 1 day ago
Very friendly service .Good price thank you
Posted 2 days ago
A slick telephone renewal and update of my insurance derails.

Samuel was completely helpful and pleasant to speak to.
Posted 2 days ago
Auto National is rated 4.74 based on 7,968 reviews